ክትትሉ በዋናነት ያተኮረው በማእከላቱ አደረጃጀት፣ በተጠቃሚዎች ልየታ ሥርዓት፣ በአገልግሎት ዓይነቶች እና በሰብአዊ መብቶች አያያዝ ሁኔታ ላይ ሲሆን፤ አግባብነት ካላቸው ዓለም አቀፍ፣ አህጉራዊ እና ሀገራዊ ሕጎች እና መርሆች አንጻር በመገምገም ምክረ ሐሳቦችን ይሰጣል፡፡ በዚህ ክፍል የክትትሉ አንኳር ጉዳዮች እና ምክረ ሐሳቦች እንደሚከተለው ቀርቧል፡፡
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